In Strategy & Change Management, SNA provides the following services
SNA Business strategy team discusses with organization management the VISION, MISSION, Goal, Objective and measures based on competitor’s analysis and productivity gain. SNA also performs SWOT analysis. Based on market segment and goto market strategy SNA develops a comprehensive business plan for long terms VISION and creates short-term plans to meet business goal and objects for a financial year in hand. At the end of the year BGC matrix is computed and achievement becomes inputs for next iteration of business strategy and plan. The measures in the beginning itself is distributed among different stakeholders group so that cumulative growth index can be objectively measured and accounted for. Because business strategy is the key for business growth and sustainability so these outputs becomes a part of inputs for enterprise architecture initiatives. Functional decomposition to define order to cash cycle in one of the major aspect for operational efficiencies at following levels
- Corporate strategy
- Business strategy
- Functional strategy.
In It Strategy, SNA follows TOAGF standards to create specifications, Guidelines and templates for all IT initiatives, based on stakeholder’s acceptability, business priorities and cost benefit analysis and best fit roadmap aligned with Organizations strategy for business. We perform Application, Data and technology portfolio analysis, perform DAR (Decision, analysis and resolution) and trade-off among various options available to suit business need. As per discussion with Business owner and their prerogative SNA fixes target architecture first and then perform the baseline in terms of portfolio and after identifying gaps create a consisted IT roadmap and strategy for implementation.
SNA performed managed and measured innovations within the enterprise. Time to market and based on inputs provided by business strategies acceptable innovations are being considered for current need and future strategies. All managed innovations are measured against organizations Vision, Mission, goal and objectives. There will be process innovations and technology implementation innovation to optimize time and investments. Instead of customer satisfaction SNA would like to use Customer Happiness Index based on multiple parameters which can be measured and surveyed. This index can help predict future market share of the service or enterprise.
In this area SNA propose three types of change management activities to be performed or
People Change Management
In this aspect, primarily organizations readiness towards business transformation is evaluated in terms of maturity models and risk associated are identified. These risks are major inputs to planning and migration phase as organization take steps towards change. In this SNA discusses with stakeholders and establish parameters for evaluation and based on identified and agreed parameters the evaluations are done and risks are identified with corrective and preventive actions.
Process Change Management
In this area, the business process or governance process is laid down in any identified tool. Past historical data is collected and simulated for bottleneck identifications. Once these points are identified then proof of concept projects are carried out. When the PoCs are well proven and measured then the process change is institutionalizing across the enterprise.
Technology Change management
New technologies and trends are never ending inputs from IT world. SNA assist in making trade-offs based on stakeholder’s inputs, their acceptability and risk associated with it and cost benefit analysis for new technological advancements. A PoC is done for the same before rolling it out as a major initiative in the enterprise.